CHECK-IN TIME IS AFTER 4 P.M. EST AND CHECK-OUT IS 10 A.M. EST. PLEASE BE RESPECTFUL OF THIS, SO THAT WE HAVE ADEQUATE TIME TO CLEAN THE CABIN BETWEEN GUESTS.
This is a is a NON-SMOKING cabin.
We do not allow pets. See paragraph 11 below for further information.
We do not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent.
DAMAGES - By signing this rental agreement you are authorizing Smoky Mountain Falls Inc. to charge your credit card, should there be any damages caused by you or your party during your stay. If there is damage to the cabin, we will charge the amount necessary to repair the damage, as well as any lost revenues due to the cabin not being able to be rented. We will make a reasonable effort to contact you, should damages be found upon your departure.
Should the owner be forced to pursue legal action to enforce this provision, the renter shall also be subject to repayment of all applicable legal expenses incurred by owner in its attempts to enforce this provision, including pre- and post-judgment interest.
No additional charges against your credit card beyond your total rental amount will be charged assuming:
No damage is done to the cabin or its contents, beyond normal wear and tear.
No charges are incurred due to contraband, pets or collection of rents or services rendered during the stay.
All debris, rubbish and discards are placed SECURELY in trash cans, and all soiled dishes and utensils are properly washed and cleaned and either laid out to dry or placed in the appropriate storage cabinet.
Upon departure, the house key is returned to the lock box and the box is re-locked.
All charges accrued during the stay are paid prior to departure.
No linens are lost or damaged.
The renter is not evicted by the owner (or representative of the owner), the local law enforcement, the security company employed by the property owner or representative.
There have been no pets on the premises.
PAYMENT - 1-Night Deposit is due when reservation is made. 50% is due sixty (60) days prior to your arrival. THE FINAL BALANCE OF THE RENTAL AMOUNT is due 30 days before your arrival date. In the event that advance payments for rent are not made when due, the reservation is subject to immediate cancellation so that the cabin can be rented to another party. Published rental rates are in addition to Tennessee hotel occupancy applicable taxes.
CANCELLATIONS – A minimum of a thirty (30) day notice prior to the arrival date is required for cancellation. A refund will be given on Cancellations that are made more than thirty (30) days prior to the arrival date. Refund will be on all amounts paid, minus 10% cc fee. Cancellations or changes that result in a shortened stay, that are made within 30 days of the arrival date, forfeit all advance payments. Cancellation or early departure does not warrant any refund of rent or deposit. New Reservations made with arrival date less than 30 days would be non refundable.
MAXIMUM OCCUPANCY- The maximum number of guests is limited to Ten (10) persons. THERE ARE NO EXCEPTIONS TO THIS. MORE OVERNIGHT GUESTS THAN 10 WILL RESULT IN IMMEDIATE EVICTION BY THE SHERIFF'S DEPARTMENT. THANK YOU FOR RESPECTING OUR WISHES ON THIS.
CLEANING FEE – There is a cleaning fee assessed for each stay based on the size of the cabin.
THERE ARE NO PETS ALLOWED UNDER ANY CIRCUMSTANCE, AND FOR SEVERAL REASONS. A VIOLATION OF THIS POLICY WILL RESULT IN IMMEDIATE EVICTION BY THE SHERIFF'S DEPARTMENT.
NO DAILY MAID SERVICE – While linens and bath towels are included in the cabin, daily maid service is not included in the rental rate. We suggest you bring beach towels. We do not permit towels or linens to be taken from the cabin.
RATE CHANGES – Rates subject to change without notice.
FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
HOLD HARMLESS FOR INJURY OR DEATH FROM USE OF AMENITIES - Guest acknowledges that, neither the property owner nor Smoky Mountain Falls, is liable for any bodily injury or death that occurs as a result of the use of amenities at this rental property. Furthermore, Guest agrees to hold property owner and/or Smoky Mountain Falls harmless in the event of injury of death that occurs as a result of the use of amenities. “Amenities” may include but are not limited to, swimming pools, hot tubs/spas, saunas, exercise equipment, small watercraft, bicycles, fire pits, playgrounds, fishing, recreation areas, and similar.
WRITTEN EXCEPTIONS – Any exceptions to the above mentioned policies must be approved in writing in advance.